Terms and Conditions
Last Updated: 28.05.2025
1. Introduction
1.1. These Terms and Conditions (“Terms”) govern your access to and use of the SambaSlots website located at sambaslots7.uk (“the Website”, “we”, “us”, “our”).
1.2. By registering an account, logging in, or otherwise using any service offered on the Website, you confirm that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, Responsible Gambling Policy, and any other applicable policies.
1.3. If you do not agree with any part of these Terms, you must not use the Website or its services.
2. Definitions
- Player/User/You: Any individual who registers on or uses the Website.
- Account: Your personal profile created to access and use the Website’s services.
- Games: All gambling products offered on the Website including slots, table games, live dealer games, and other casino games.
- Operator: The company licensed and authorised to operate SambaSlots in the United Kingdom.
- Bonus: Promotional offers including free spins, bonus credits, or other rewards provided under specific terms.
3. Eligibility
3.1. You must be at least 18 years old or meet the minimum legal gambling age in your jurisdiction, whichever is higher, to register and play on SambaSlots.
3.2. It is your responsibility to ensure that online gambling is legal where you reside. We prohibit access from jurisdictions where our services are restricted or illegal.
3.3. Employees of the Operator, their close relatives, affiliates, and partners are not permitted to open accounts or participate in any games.
4. Account Registration and Security
4.1. Only one account per person, household, device, or IP address is allowed.
4.2. You must provide accurate, complete, and up-to-date information during registration, including full name, date of birth, address, email, and payment details.
4.3. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your Account.
4.4. We reserve the right to request identity verification documents such as a passport, utility bill, or bank statement at any time to comply with UK Gambling Commission regulations and anti-money laundering laws.
4.5. Accounts created with false, misleading, or incomplete information may be suspended or terminated and any winnings forfeited.
5. Deposits and Payments
5.1. All deposits must be made using payment methods registered in your name.
5.2. Deposit limits and restrictions apply as per our Banking section and may be subject to change.
5.3. SambaSlots does not charge fees for deposits; however, third-party payment providers may apply charges.
5.4. We do not provide credit, loans, or any form of financial services.
5.5. Deposits must be used solely for wagering purposes. Suspicious transaction patterns may result in account review or suspension.
6. Withdrawals
6.1. Withdrawals should be processed using the same payment method as deposits where possible.
6.2. Minimum and maximum withdrawal limits apply and are detailed in the Banking section.
6.3. Verification of identity and source of funds is mandatory before processing withdrawals, in compliance with UK regulations.
6.4. While we aim to process withdrawals promptly, we are not liable for delays caused by external payment providers.
6.5. To close your account and withdraw your full balance, please contact Customer Support.
7. Inactive Accounts
7.1. Accounts with no login activity for six consecutive months will be classified as inactive.
7.2. A monthly inactivity fee may be deducted from the account balance after prior notification.
7.3. Accounts with a zero balance may be closed after extended inactivity.
7.4. Inactive accounts may be reactivated upon your request by contacting Support.
8. Responsible Gambling
8.1. SambaSlots is committed to promoting responsible gambling and complies fully with the UK Gambling Commission’s Code of Practice.
8.2. We provide tools including deposit limits, loss limits, session time reminders, and self-exclusion options to help you manage your play responsibly.
8.3. If you believe you have a gambling problem, we encourage you to use these tools and seek help from professional organisations.
8.4. For more information and support, visit the BeGambleAware website.
9. Prohibited Conduct
- Money laundering or any illegal financial activities;
- Use of automated software (bots, scripts) to play or manipulate games;
- Cheating, collusion, or any form of game manipulation;
- Creating or using multiple accounts;
- Accessing the Website via VPNs, proxies, or other means to circumvent geo-restrictions;
- Sharing your account credentials or allowing others to play on your behalf.
Violation of these rules may result in suspension, termination of accounts, and forfeiture of winnings.
10. Bonuses and Promotions
10.1. All bonuses and promotional offers are subject to specific terms and wagering requirements, which must be read carefully before participation.
10.2. Abuse of promotions, including multi-accounting or collusion, is strictly prohibited.
10.3. SambaSlots reserves the right to cancel bonuses or restrict accounts if misuse is suspected.
10.4. Bonus funds and free spins may have expiry dates and game restrictions as detailed in the promotional terms.
11. Fair Play and Game Integrity
11.1. All games are provided by certified suppliers and use Random Number Generators (RNGs) to ensure fairness and unpredictability.
11.2. We reserve the right to void bets or winnings if technical errors, malfunctions, or breaches of these Terms occur.
12. Limitation of Liability
12.1. SambaSlots is not liable for any losses or damages resulting from use of the Website, including technical failures, delays, or interruptions.
12.2. Playing on the Website is at your own risk, and our liability is limited to the value of your last deposit.
12.3. We do not accept responsibility for content or security of third-party websites linked from our platform.
13. Data Protection and Privacy
13.1. Your personal data is processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).
13.2. We implement appropriate security measures to protect your data from unauthorised access or disclosure.
13.3. For full details, please refer to our Privacy Policy available on the Website.
14. Intellectual Property
14.1. All content, branding, graphics, and software on the Website are owned or licensed by SambaSlots or its partners.
14.2. You may not copy, reproduce, distribute, or create derivative works without prior written consent.
15. Dispute Resolution
15.1. If you have a complaint, please contact our Customer Support team in the first instance.
15.2. We aim to resolve disputes fairly and promptly.
15.3. If unresolved, you may escalate the complaint to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.
15.4. All complaints must be submitted in writing for proper handling.
16. Amendments
16.1. SambaSlots reserves the right to update or modify these Terms at any time.
16.2. We will notify you of significant changes via the Website or registered email.
16.3. Continued use of the Website following updates constitutes acceptance of the revised Terms.
16.4. We encourage you to review these Terms regularly.
17. Contact Information
For any questions or assistance regarding these Terms, please contact us:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and using SambaSlots, you confirm that you have read, understood, and agreed to these Terms and Conditions.
For official UK gambling regulation and guidance, please visit the UK Gambling Commission.